If you have questions, ideas, or want to collaborate, we’d love to hear from you. We usually reply within one business day.
General inquiries
For questions about using the product, your account, or plans, email admin@luckmeai.com, or follow our official WeChat account, “LuckMeAI · A Living Journal,” and leave us a message.
If you're already an activated user, you can also contact us directly under “Settings · System and Usage.” Including your account information will help us respond faster.
Business & partnerships
For media, channel, content, or other partnership inquiries, please email admin@luckmeai.com, with a brief note about your inquiry, and we’ll get back to you as soon as possible.
Payments & refunds
For common questions about refunds, billing, and plans, most answers can be found in the Pricing page Q&A at the bottom of the page. You may want to check there first.